{"Buying & payment":[["How does checkout work?","Payment is processed by Lemon Squeezy, our Merchant of Record — legally the seller on your invoice. Cards and popular local methods are supported and checkout is fully hosted on their secure page."],["What payment methods can I use?","Major credit/debit cards and, depending on your country, methods like PayPal — the checkout shows exactly what is available to you."],["Is VAT included? I need to buy as a company","Lemon Squeezy calculates and handles VAT automatically for your country. At checkout (or afterwards from your receipt) you can add your company details and VAT ID for a compliant B2B invoice."],["What currency will I be charged in?","Prices are listed in USD; checkout shows your local equivalent and your bank statement will reflect the converted amount."],["Is this a subscription? Will I be charged again?","No. Every product is a one-time purchase — no renewals, no recurring charges. You own the software and your key does not expire."],["Can I try before buying?","Yes — every product page has a live demo with sample data you can click through freely. That is the intended way to evaluate before purchase."]],"Orders & receipts":[["Where is my order?","Delivery is instant: your download and license key appear on the confirmation screen the moment payment completes, and a copy is emailed to you straight away — check spam for \"ownware.io\" if you do not see it. Lemon Squeezy separately emails a payment receipt. Still stuck? Contact us with your order reference and we will re-send your delivery."],["I need an invoice / VAT receipt","Lemon Squeezy issues a compliant receipt automatically. Open the link in your receipt email to add company details and VAT ID — it regenerates the invoice."],["I typed the wrong email at checkout","Contact us (see \"Contact\" below) with the order reference from your card statement and the correct address — we will re-route your delivery."],["Who exactly is the seller on my statement?","Lemon Squeezy (our Merchant of Record) — that is the name on your card statement and invoice. This store operates the catalog; full details are on the Legal page in the footer."]],"Downloads & re-access":[["I lost my download or license key","Two permanent routes: (1) your Lemon Squeezy receipt email has a \"Download your files\" button that always works; (2) the buyer portal — \"Your purchases\" in the footer — emails you a sign-in link, no password needed."],["Do I get updates?","Your download link always serves the current build at the time you fetch it — re-download any time from your order page or the buyer portal."],["On how many computers can I download it?","As many as you like — downloads are unlimited for you as the buyer, and nothing in the software counts installs or contacts us. What the licence governs is deployment: the Single licence covers one domain or subdomain; the Extended licence covers as many as you own or operate. Reinstalls, staging copies and server moves are always fine."]],"Installation & setup":[["How do I install it?","Upload the contents of the app/ folder to your web host (e.g. public_html), open your domain, and the installer starts automatically — enter database details and your admin login. Typical time: about 5 minutes. A QUICKSTART file with these exact steps is inside the ZIP."],["What does my server need?","A standard PHP host: PHP 8.0 or newer with MySQL/MariaDB — ordinary shared hosting works. Most products can also run on SQLite for a zero-config local trial."],["Can I try it locally without a web host?","Yes: unzip, run \"php -S localhost:8000 router.php\" inside the app folder, open localhost:8000 in your browser."],["The installer fails — what now?","Usually database credentials: re-check host, database name, user and password against your hosting panel. If the installer page itself will not load, confirm PHP 8.0+ on your host. Still stuck? See \"Contact\" and include the exact error text."],["Do you install it for me?","The installer is genuinely a 5-minute, form-based process designed for non-developers — try it first. Support covers questions when something does not behave as documented."]],"License & usage":[["What does the license allow?","The Single licence: one domain or subdomain, full source, modify it freely, run your own business on it commercially. The Extended licence: everything above on unlimited domains you own or operate, plus one installation handed over per client project. Neither permits reselling the source. The authoritative text is LICENSE.txt inside your ZIP."],["Does the license or key ever expire?","No. One-time purchase, permanent key, permanent access to your files."],["Can I modify the source code?","Yes — you receive the full, unobfuscated source and may adapt it freely for your deployment. That is the point of owning it."],["Can I use it for a client project?","Yes. Doing client work on your own installation is covered by the Single licence. Handing a client an installation that becomes theirs needs the Extended licence — it covers one handed-over installation per client project, unlimited projects."],["Can I resell or redistribute it?","No — the license covers deploying it, not redistributing the code itself. Reselling the ZIP or source is not permitted."]],"Refunds":[["What is the refund policy?","Refunds are handled by Lemon Squeezy as the Merchant of Record under their standard digital-goods policy — reply to your receipt email to start the process. Because full live demos exist for evaluation, please try the demo before buying."],["I bought the wrong product","Contact us (see \"Contact\") with your order reference — genuine mix-ups are sorted pragmatically."]],"Legal, privacy & terms":[["Where are the terms of sale?","The Legal page — linked in the footer of every page — covers terms of sale, licensing summary, privacy and the refund route in one place."],["What data do you collect about me?","The minimum a store needs: your order email (delivery, license, portal sign-in links) and your license keys. Payment data lives entirely with Lemon Squeezy — this site never sees your card. No analytics trackers, no ad pixels. Details: Legal page → Privacy."],["GDPR — what are my rights?","Access, correction, deletion and the rest apply. Email us (see \"Contact\") for any data request; payment-side requests are honored via Lemon Squeezy as processor/MoR."],["Is my payment information safe?","Your card details go directly to Lemon Squeezy's PCI-compliant checkout — they never touch this site's servers."],["Who operates this store?","The operator identity and contact are on the Legal page (footer). The transactional seller on every invoice is Lemon Squeezy as Merchant of Record."]],"Affiliates":[["Do you have an affiliate program?","Yes — 35% commission on one-time products with a 90-day cookie, run natively through Lemon Squeezy. See the Affiliates page: ownware.io/affiliates."],["How and when do affiliates get paid?","Lemon Squeezy tracks your referrals and handles payouts under the program rules shown when you join."]]}