Ownware
Warrantora · API

Warrantora API, as shipped in the download

Warrantora API

A warranty and RMA register, over HTTP and over MCP. Everything runs against your installation — no Warrantora cloud, no relay, no telemetry.

The one thing to know before you call it

Expiry is computed, never stored. There is no expiry column on the items table, and no endpoint accepts one. You send a sale date and a term; expires and days_left come back derived. Correct the sale date, or edit the term, and every affected item's expiry moves with it — which is the point. A register whose stored expiry disagreed with its own inputs would be worse than no register.

Whether a claim was in warranty is decided on the day it was RAISED and frozen onto the claim. A claim raised inside the term stays inside the term however long the assessment takes, because letting the clock run out during your own assessment would be a way of rejecting claims by being slow.

Authentication

Mint a key in Settings → API & webhooks. It is shown once and stored as a SHA-256 hash.

Authorization: Bearer apk_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Key scope — read or full

ScopeWhat it can do
readGET, HEAD and OPTIONS. Any other method is refused with 403 at the door, before a route runs.
fullEverything the key's user role allows.

Enforced once, in Api::requireKey(), rather than in each route — the route that forgets is the one that would leak. On /mcp the same scope hides write tools from tools/list and refuses them by name on tools/call. A key never exceeds its user's role: **approving or rejecting a claim needs an administrator key**, because it changes what a customer is entitled to.

curl -H "Authorization: Bearer apk_xxxx" https://warrantora.example.com/api/ping
# {"ok":true,"user":"Ruth","app":"warrantora","version":"1.0.5"}

Endpoints

The machine-readable spec is at /api/openapi.json.

MethodPathWhat it does
GET/api/pingVerify a key
GET/api/warrantiesThe terms you offer
GET/api/itemsThe register. `?status=active\expiring\expired\void\unknown`
POST/api/itemsRegister a sold item (product, sold_date required)
GET/api/items/{id}One item, its computed expiry, and its claims
GET/api/expiringWhat lapses within 30, 60 and 90 days
GET/api/claimsClaims. `?status=raised\assessed\approved\rejected\resolved`
POST/api/claimsRaise a claim (item_id, fault required)
GET/api/claims/{id}One claim with its item and its return authorisation
POST/api/claims/{id}/advanceMove it along — a reason is required

A decision without a reason is refused

curl -X POST https://warrantora.example.com/api/claims/12/advance \
  -H "Authorization: Bearer apk_xxxx" -H "Content-Type: application/json" \
  -d '{"to":"rejected","reason":""}'
# 409 {"error":"conflict","detail":"Write what you found, and why. A decision with no reason
#      on it is the one that cannot be defended later."}

That sentence comes from Warranty::advanceRefusal() — the same function the browser form, the API and the MCP tool all call. One rule, three doors.

days_left can be null, and null is not zero

An item with no sale date has expires: "" and days_left: null, and its status is unknown. That means the register cannot answer, not that the cover ends today. Treat null as unknown.

Connect it to an assistant

Mint the key in the app first: Settings → API & webhooks. Choose Read only when the assistant should answer questions but never change anything — the endpoint then lists only the read tools and refuses the rest by name, so a careless prompt cannot write. Full access behaves as before.

Every client needs the same three facts, and nothing in the handshake is vendor-specific:

The addresshttps://warrantora.example.com/mcp
The keyheader Authorization: Bearer apk_xxxx
The transportMCP over streamable HTTP, stateless

Claude — one command, or the same URL and header as a custom connector in the desktop and web apps:

claude mcp add --transport http warrantora https://warrantora.example.com/mcp \
  --header "Authorization: Bearer apk_xxxx"

ChatGPT and the OpenAI API — one entry in the Responses API's tools array (in ChatGPT itself, the same URL and key go in as a connector):

{
  "type": "mcp",
  "server_label": "warrantora",
  "server_url": "https://warrantora.example.com/mcp",
  "authorization": "apk_xxxx",
  "require_approval": "never"
}

Own Your AI reads a list of servers in this shape:

{
  "mcpServers": [
    { "id": "warrantora", "name": "Warrantora", "url": "https://warrantora.example.com/mcp",
      "token": "apk_xxxx", "enabled": true }
  ]
}

**Every other client spells the same three facts differently — copy the shape from its own documentation, not from here.** VS Code is the clearest example of why: its configuration reference (read 6 September 2026) puts servers in .vscode/mcp.json under a "servers" object — *"an object that maps server names to their configurations"* — not an mcpServers array. Pasted as-is, the block above will not load there. The id, the URL and the token are what travel; the JSON around them belongs to whichever client you are configuring.

A local model, n8n, or your own code — n8n's MCP Client node takes the URL and the same Authorization: Bearer header; a model running on your own machine reaches it through any MCP client, so nothing leaves your network at all. Writing it yourself is one POST of JSON-RPC 2.0:

curl -X POST https://warrantora.example.com/mcp \
  -H "Authorization: Bearer apk_xxxx" -H "Content-Type: application/json" \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/list"}'

Any client that speaks MCP's streamable-HTTP transport works, including ones that do not exist yet: Warrantora implements the protocol, not an integration with a particular vendor.

Tools

ToolWrites?What it does
list_itemsnoThe register, with computed expiry and days left
expiring_reportnoCounts by 30/60/90 band, plus the next ten to lapse
list_claimsnoClaims with status, in-warranty flag and outcome
claim_detailnoOne claim with its item, RMA and evidence count
register_itemyesPut a sold item on the register
raise_claimyesRaise a claim; in-warranty is frozen from the raised date
advance_claimyesMove a claim along; a reason is required, and deciding needs an admin key

There is deliberately no void tool, no delete tool and no terms tool. Voiding a registration and deleting records are how a register stops being evidence; changing the terms you offer re-dates every item on them. Those stay human clicks. An agent can tell you what is lapsing and draft an assessment — it cannot rewrite your cover.

Webhooks

Add them in Settings → API & webhooks. Each delivery carries X-Warrantora-Signature: sha256=<hmac> over the raw body.

EventFires when
item.registeredsomething is added to the register, from any door
claim.raiseda claim is opened
claim.assessedthe bench assessment is recorded
claim.approved / claim.rejecteda decision is recorded
claim.resolveda claim is closed out

Calendar feed

GET /feed/expiring.ics?t=<token> — the next year of warranty end dates, token-guarded and revocable from the feeds page. It carries the product and the serial and **never the customer's name or email**, because a calendar subscription ends up on somebody's phone.

Errors

CodeMeans
401missing or unknown key
403the key is read-only and this is a write, or the role may not decide
404no such record
409refused: not a legal move, or a decision with no reason
422bad input (an impossible date, a missing field)

Limits, honestly

  • No pagination beyond the caps. Lists return the newest 500. A cursor nobody needs is a cursor nobody tests.
  • No rate limiting on the API. It is your server; the login has one, the API does not.
  • No webhook retries. One attempt, recorded either way. Re-read the record rather than expecting a replay.
  • No endpoint issues an RMA or uploads evidence. Both are desk work in the app.

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