Ownware
Legal · terms, privacy & refunds

The plain-English fine print.

How buying from Ownware works: what you're licensed to do with the software, what data this store keeps, and how refunds are handled. Sales are processed by Lemon Squeezy as Merchant of Record.

Terms of sale

What you buy, and from whom.

01terms

Store operator

This store is operated by NaTutti s. r. o., a company registered in Slovakia (EU). The catalog, product pages and the buyer portal on this site are run by the operator.

02terms

Seller of record

Purchases are processed by Lemon Squeezy, LLC as Merchant of Record — Lemon Squeezy is the seller of record for the transaction and handles payment processing, tax/VAT calculation and remittance, receipts, and refunds under its own terms of sale.

03terms

The product

Every product is self-hosted software: you download a zip and run it on your own server. It is a one-time purchase — no subscription, no recurring fees, and the software does not phone home to this store.

04terms

Delivery

Delivery is instant: after payment your download link and license key are shown on the order confirmation page and emailed to you, and your purchases remain available in the buyer portal on this site.

05terms

Licence — in plain words

Every product ships its full terms as LICENSE.txt inside the download, and that file is the authoritative text. In plain words, for a normal purchase: YOU MAY install and use it on one (1) domain or subdomain you own or operate, modify the source freely for that installation, and use it commercially to run your own business — including doing client work on it. YOU MAY NOT redistribute, resell or sublicence the software or its source to anyone else, offer it (or something derived from it) as a hosted or SaaS product to others without a separate agreement, or strip out the copyright and licence notices. Need more than one site, or want to host it for others? Extended and SaaS editions exist for exactly that and are shown on the product page. The software is provided as-is, without warranty — normal for source-code products, and the reason every product has a free live demo you can try before buying.

06terms

Support scope

Products include documentation (README and quickstart) and are sold as working, self-contained software. Support is best-effort by email for installation and defects in the delivered code — it does not include custom development, server administration, or modifications you make to the source.

07terms

Governing law

The licence you buy, and these terms, are governed by the law of the Slovak Republic, with the courts of Slovakia having jurisdiction. Two honest qualifications. First, the purchase transaction itself is between you and Lemon Squeezy as Merchant of Record and runs under Lemon Squeezy's own terms — this clause covers the licence and this store, not the payment. Second, if you buy as a consumer, this does not take away the mandatory protections of the law of the country you live in; you keep those either way.

Privacy

What this store keeps — and what it doesn't.

The store is intentionally minimal about data. This is what actually exists in it:

01orders

Order email & records

When you buy, the store keeps your order email, your name if you gave one, what you bought, and your licence key — used to deliver the download, re-issue download links, and sign you into the buyer portal via single-use links (no passwords). Lawful basis: performance of the contract. Kept for as long as your licence is active so you can retrieve your purchase.

02notify list

Notify & update signups

If you join a "get notified" or updates list, the store keeps that email for the one purpose of sending what you asked for. Lawful basis: your consent. Reply to any such email, or write to the operator, and it is removed.

03no tracking

No analytics, no pixels

The store runs no analytics, no ad pixels and no third-party trackers, and the DNS in front of it is not proxied, so no CDN inspects your browsing here. The only cookie is the technical session cookie the application needs (browsing, portal login, CSRF protection).

04server logs

Web-server logs

Like any web server, ours records each request: IP address, time, URL, status, user-agent. Used only for security and fault-finding, never for profiling. Lawful basis: legitimate interest in running a secure service. Logs rotate automatically and old ones are discarded; rate-limiting records are deleted on a rolling window.

Who else touches your data

These are every processor involved — no others:

  • Lemon Squeezy, LLC — Merchant of Record. Checkout, payment, billing and tax happen there under its own privacy policy; this store never sees your card details. Your order email, product and amount flow back here to fulfil delivery.
  • Resend (and its sending infrastructure, Amazon SES) — delivers the order email carrying your licence key and download link. It therefore processes your email address and that message. EU sending region.
  • Hetzner Online GmbH — the German hosting provider whose server this store runs on. Data is stored in the EU.
  • Cloudflare — DNS only for this domain (not proxied), plus forwarding of email you send to our published addresses.

Your GDPR rights — access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority — apply to all of the above. Ask the operator and you will get a straight answer and the data itself, not a form.

To access, correct or delete data the store holds about you, contact the operator at orders@ownware.io. Data controller: NaTutti s. r. o., a company registered in Slovakia (EU).

Refunds

Handled by Lemon Squeezy.

If you are a consumer in the EU or EEA you have a 14-day right of withdrawal (Directive 2011/83/EU, Art. 9). For digital content delivered immediately, that right ends once delivery starts with your consent and your acknowledgement that you are giving it up (Art. 16(m)) — which is what happens when you complete checkout and your download and licence key are issued straight away. Until that point the 14 days stand, and we do not ask you to waive anything the law gives you. Business (non-consumer) purchases fall outside that right. Either way, genuine problems are handled case-by-case: because Lemon Squeezy is the Merchant of Record, refunds and payment disputes are processed by Lemon Squeezy under its refund policy — start from your order receipt email. If something is broken or you can't get the product running, contact the store first at orders@ownware.io — most delivery and installation issues are fixable, and we'd rather fix them than see you refund.

Questions

Ask before you buy.

Anything unclear about licensing, data or refunds — email the store and you'll get a straight answer.

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