Complia vs. renting SaaS
A self-hosted complaints register with an acknowledgement timer and audit export. Ships set up for the UK 30-day duty.
How this category is priced
ProvePrivacy (representative vendor) [1]
No public price - quote-gated category (verified)
DUAA s.103 complaints handling is an emerging niche - the vendors found (2026-07-05) are demo-gated or generic GRC suites; no number can honestly be printed.
What ProvePrivacy (representative vendor) does that we don't: ProvePrivacy's platform automates the 30-day complaint acknowledgement deadline with notifications, replacing manual calendar tracking.
If you need a full case-management suite with attachments, assignments, and SLA escalations, stay where you are — Complia does not do that; it's a records aid, not a case-management suite.
We can't print a fair per-month figure for this category — the vendors we checked publish no prices. What we can say: Complia is $69.00 once, runs on your own server, and never invoices you again.
Why owning beats renting here
- One payment. No per-month, per-seat, or per-location fees — the license is perpetual.
- Your data stays on your server. Customer records never live in someone else's cloud.
- No plan ceilings. Records, users, and usage are limited by your hosting, not a pricing tier.
- It keeps working if the vendor doesn't. Self-hosted software can't be sunset out from under you.
Fair trade-offs: you host it, you back it up, and updates are yours to apply — see the product page for honest limitations.
Sources
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ProvePrivacy (representative vendor) — price checked 2026-07-05 —
source
“does not display any specific numeric pricing or plan names with prices ... 'Book a demo' buttons appear throughout”
Competitor prices change — always confirm on the linked page. We only print figures we could verify on the date shown.