The Front-Desk Suite: the counter nobody budgets for
Four registers at reception, each existing because its paper version cannot answer one question: who is still inside, was the meeting quorate, what did the card really say, and when did a human actually reply. $159.00 against $266.00, with the overlap to check first.
Four things happen at most front desks that nobody thinks of as software. A visitor signs a page or writes a name in a book. The list of paid-up members lives in a spreadsheet someone re-checks before every meeting. Loyalty is a stamp card or a punch on a laminated square. And a request from another department lands in a shared inbox, where answered means somebody with access read it and, at some point, typed a reply back. None of these four is big enough on its own to justify buying a system. Together, they are the Front-Desk Suite.
What is in the box, and what it costs
The suite bundles four self-hosted products under one licence.
| Product | What it does | Single licence |
|---|---|---|
| Visitora | Evacuation list for reception and site safety: one page naming everyone still inside. | $79.00 |
| Membora | Membership register for clubs and associations: who is in good standing, whether a meeting was quorate. | $59.00 |
| Helpora | First-response tracking for internal teams: the clock starts when a request arrives and stops only when a human replies. | $69.00 |
| Loyalora | Points register with a ledger you can replay: no stored balance, no order ceiling, no monthly fee. | $59.00 |
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Bought apart, that is $266.00: $79.00 plus $59.00 plus $69.00 plus $59.00, added up, nothing more. Bought as the Front-Desk Suite, the single licence is $159.00, a saving of $107.00 against the four separate purchases. The extended licence for the whole suite is $349.00.
The question each one's paper version cannot answer
Each of these four exists because its paper or spreadsheet predecessor cannot answer one specific question when someone actually asks it. That is the whole case for buying any of them, so it is worth taking one at a time.
A paper sign-in book cannot produce a list of who is still inside. It can tell you who arrived, in the order they arrived, and it can tell you who signed out, in a different order, on a different page. Turning that into who has not signed out yet, right now means someone reading both columns by eye while everyone waits. Visitora keeps one list: sign in, sign out, and the page you need is the difference between the two, already computed.
A spreadsheet membership list cannot say whether a meeting was quorate, or whether a member was in good standing on the day that mattered. A spreadsheet is a snapshot of whoever last edited it. It does not know that a renewal lapsed last Tuesday, or hold a record of who was actually present when a vote was taken. Membora keeps status as a fact about a date, not a cell that someone forgot to update.
A stamp card cannot be recomputed after a mistake. If a stamp is given in error, or a card is lost, or a customer disputes a total, there is no ledger to check against -- there is only the card in front of you, and whatever it currently shows. Loyalora keeps a ledger you can replay: every award and redemption is an entry, the balance is the sum of the entries, and a correction is a new entry rather than an argument about what the card used to say.
A shared mailbox cannot produce a first response time, because nothing in it records when a human actually replied. Answered in a shared inbox usually means the message has been read, or moved to a folder, or has a reply somewhere below it in the thread. None of that is a timestamp. Helpora starts a clock when a request arrives and stops it only when a human replies, so the number it reports is the number that happened, not an estimate of it.
The rented alternative, on the two figures the suite page prints
Two of the four products in this suite have a rented competitor whose own published price the suite page cites, with its read date.
Envoy publishes $362.00 per month, read 2026-08-22, against the job Visitora does. Twelve months of that published price is $4,344.00 in year one -- that is the monthly figure multiplied by twelve, nothing else, and it assumes the price never moves between now and then, which a rented price is free to do.
LoyaltyLion publishes $199.00 per month, read 2026-09-03, against the job Loyalora does. Twelve months of that published price is $2,388.00 in year one, on the same arithmetic and the same assumption.
Neither figure is a claim about what either vendor charges today. A price read on a date can move by the time anyone reads this page. What does not move is the shape of the comparison: one is billed every month for as long as the desk is staffed; the other is a licence bought once.
Who should not buy this
If the desk needs to print a badge and gate someone through a turnstile, this is not the product. Nothing in this suite prints access credentials or talks to a door controller; Visitora keeps a list of who is on site, it does not decide who is allowed to be. If the organisation is a members' body that needs to take a subscription payment by direct debit and reconcile it against a billing plan, this is also not the product. Membora keeps a record of who is a member and in what standing; it does not run payment collection. These four products are registers -- records of who, when and how much -- not a payments platform and not an access-control platform, and an organisation buying for either of those two jobs should keep looking rather than buy this suite and find out later.
The owned side is not free once the licence is paid for, either. A self-hosted register still needs a server to run on, backups that are actually tested, and updates applied when they ship. None of that disappears because the software itself was a one-time purchase; it simply moves from a line on someone else's invoice to a line on the desk's own task list.
One overlap worth knowing before buying twice
Loyalora also sits inside the Retail Suite, alongside three other products built for a shop counter rather than a reception desk. A shop that has already bought the Retail Suite already owns Loyalora and should not buy it again as part of this one. Every product in both suites installs standalone, so a front desk that only wants Helpora, or only wants Visitora, can buy that one licence on its own page and skip the suite entirely. The suite exists for the desk that is genuinely running all four registers and would rather pay $159.00 once than $266.00 once, not for the desk that already owns a quarter of what is in the box.
For the desk running all four, or deciding which of the four it actually needs, the Front-Desk Suite page has the current price and the licence terms in full.