Revup

Self-hosted review requests for local service businesses: every customer who rates is shown your public review page, and ratings below your threshold are also offered a private message to you.

The problem it solves

Self-hosted review request automation — customer reviews, not code review — barely exists as a category: the market is monthly per-location SaaS like NiceJob, and the do-it-yourself alternative is a spreadsheet and guilt. Revup is $99 once: the send and ask loop with a private-feedback option, full PHP source on your own shared hosting, and no per-location bill.

Review-request SaaS platforms charge hundreds of dollars per month, per location, usually on an annual contract — for what is, mechanically, a simple loop: send a link, ask for stars, point customers at your public review page, and hear the unhappy ones directly.

• Cancel the subscription and the loop stops
• Your contacts and rating history live on someone else's servers
• Local businesses, agencies, and freelancers all pay this same recurring toll for one simple workflow

Every feature

• A send window that releases itself. Pick an hour and the day's due requests go out on their own — once. The day is claimed before anything sends, so a double-fired cron or a mid-batch crash can never message anyone twice, and the page shows when the runner last ran (in red if it stops).
• One follow-up, to silence only. N days later, customers who neither rated nor reached the review page get the same ask once more — same single-use link, "Reminder:" on the subject. Anyone who answered is skipped, and the first send's history is never rewritten.
• Every rater sees your review link. Every customer who rates is shown your public review page, whatever the rating; ratings below your threshold are also offered a private message to you, which is never published.
• Unique single-use rating links. Every customer gets a unique, single-use rating token, so each request is tracked from send to outcome.
• Bring-your-own SMTP & Twilio. Send email through your own SMTP server and SMS through your own Twilio account, or run fully manual with copy-paste links.
• Feedback inbox. Private feedback lands in a mark-handled inbox visible only to you, never published or sent anywhere.
• Dashboard. Track requests sent, response rate, average rating, rating distribution, and the count of low ratings that also sent you a private message, in one place.
• Self-hosted, one-time purchase. Install once on PHP 8.1+ with MySQL or SQLite on standard shared hosting — no subscription, no per-request metering.
• Installable mobile app (PWA). Add it to a phone or tablet home screen straight from the browser — a full-screen app served from your own server, with no app store involved. Business data is not stored offline on the device; what you see is read live.
• Team performance. See which team member's jobs earn the ratings: asks, response rate, average, five-star count and private messages per person.
• Testimonials, with permission. Customers who rate you 4 or 5 stars can let you quote them. You approve each comment before it appears anywhere.
• A review widget for your own website. Two lines to paste. It shows your approved comments and, if you like, the average of every rating you have received. Served from your own install, with no cookie.
• Share a comment in one click. To X, Facebook or LinkedIn, or automatically through your own automation with the testimonial.approved webhook.
• A referral link for your top raters. With visit counts per customer.
• An optional NPS question. With the score on Team performance.
• Reply from the inbox by email. Through your own SMTP. Connect your own AI assistant (MCP + API) to draft replies in your voice; a person reads and sends them.
• Automatic asks. When a job, booking or sale ends: ready for Jobora and Slotly, and for anything that can post JSON (Zapier, Make, n8n). One ask per customer per 30 days, whichever app asked.
• Updates from inside the app. The Updates page installs a new release with your license key: Ownware's signature is checked, a backup is taken first, and the app puts the previous version back by itself if the update is interrupted or the database step or start-up check of the new version fails. It never checks by itself.
• Backups by themselves. Automatic backups, an optional copy to S3-compatible storage you own, and a weekly check that the latest backup reads back. The Health page names anything that needs attention.
• Own It 4.0.1 — fixes and an up-to-date manual. For Revup, 4.0.1 fixes an installer that had lost its styling, a rollback that a page opened during an update could stop and a command-line update that ended in an error after putting the previous version back. Its manual, FAQ and QUICKSTART now cover everything 4.0 added, including two Nginx rules that keep the data folder private. Your license covers it: press Check for updates on the Updates page, or download it from your order page.
• Own It 4.0.2 — the installer opens on every host. For Revup, 4.0.2 fixes a fresh install on an Apache host: the one-page setup at /install/ looped back to itself and never opened, and now it opens. Your license covers it: press Check for updates on the Updates page, or download it from your order page.

Release notes in full

• Own It 4.1: client installations and your other tools. For Revup, 4.1 makes two changes that every app gets. An Extended license bought from October 4, 2026 covers up to ten client installations, one per client project: hand each one over to the client or host it for them, with the client's logo and colors from the app's branding settings. The API reference now shows how to connect Revup to Zapier, Make or n8n, using its own webhooks and API key. Your license covers the update: press Check for updates on the Updates page, or download it from your order page.
• Own It 4.0: it updates and backs itself up. For Revup, 4.0 means updates from inside the app: the Updates page checks for a new release with your license key, verifies Ownware's signature, takes a backup and puts the previous version back by itself if the update is interrupted or the database step or start-up check of the new version fails. A new install can start with a sample business and remove it in one click; backups run by themselves, with an optional offsite copy and a weekly check that the latest one reads back; and the Health page says whether the install is looking after itself.
• Own It 3.3: an import preview that tells the truth. The contacts CSV preview used to count a contact with no email or phone number as ready, and the import then skipped it. Now the preview checks each row by the import's own rule and shows it as skipped before you import.
• Own It 3.2: what a good rating is worth after the stars. For Revup, 3.2 kept the review link first for every customer and added what comes after a good rating: testimonials you approve, a review widget for your own website, a referral link for your top raters, and Team performance to see whose jobs earn the ratings. Asks can now start by themselves when a job, booking or sale ends.
• Own It 3.1: it writes to the people you serve. The 3.1 wave gave the catalog a way to reach the other side of the transaction: counterparty email through your own SMTP server, calendar feeds your own calendar subscribes to, attachments filed where the paperwork belongs, and export presets other people's software imports. Each outbound feature ships switched off and runs on your own credentials; a failed send is recorded, and the action that triggered it stands. What this app gained is listed at the top of this section.
• Own It 3.0: works for your AI, not just for you. Send windows spread an import of four hundred customers across days instead of one alarming minute — preview the schedule, then let each day's batch go out once at the hour you set; the page shows when the runner last ran. Reply templates offer thanks or apology matched to the rating.
• Own It 2.0: API, 2FA, backups, dark mode. Revup 2.0 adds the 2.0 owner layer. Upgrade by replacing the files — the database migrates itself, and it is still the same one-time purchase.